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3 Leaders Who Made an Impact on My Life
By Whit Mitchell • 6 min read
Throughout my life I’ve been fortunate to learn lessons from many great leaders, and even some lessons from leaders who weren’t so great.
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Military Secrets to Creating a Culture of Leadership
By Dr. Bobby Sanchez • 3 min read
How does the military produce great leaders? My experience as a commissioned officer and U.S. Army Ranger
Identifying a Person’s Behavioral Style Through Email
Understanding someone’s behavioral style gives us an incredible advantage into accomplishing our goals. In today’s world, we don’t always get the opportun
Identifying Your Ideal Customer (Customer Focus Ep. 3)
• 16 min
In this the final episode of the Customer Focus series, host Dale Dixon and executive advisor Ron Price talk about understanding your ideal customer.
Are You a Group or a Team?
By Andy Johnson • 7 min read
This year witnessed the second NBA championship in the last three years for the Golden State Warriors. In many ways, this is not surprising when simply looking
Negotiation: Agreeing To a Mutual Outcome
In this short video, TCL Faculty Member, Wade Johnson gives you tools to get the results you want from Negotiation and reasons that this skill is critical to succeed as a leader.
A Commitment to Customer Satisfaction (Customer Focus Ep. 2)
• 21 min
Continuing their discussion of customer focus, host Dale Dixon and executive advisor Ron Price talk about customer perception, the noise that gets in the way of customer focus, and how customer connection can be a business differentiator.
Written Communication: An Essential Skill Set for Today's Leader
In this short video, The Complete Leader faculty and executive advisor, Lisa Aldisert discusses the importance of written communication for today's leader and tips for mastering this skill set.
Is the Customer Always Right? (Customer Focus Ep. 1)
• 19 min
Host Dale Dixon and Executive Advisor Ron Price discuss Customer Focus and why he classifies it as a leadership skill instead of a frontline skill.
Finding the Hidden Treasure in Every Employee
• 22 min
Host Dale Dixon and Business Advisor Ron Price dive into the leadership competency of Employee Development & Coaching. Ron tell us the four skills that a leader needs to excel at Developing & Coaching, why your
Teamwork: The Magic of Working with Others
• 22 min
Host Dale Dixon and Executive Advisor Ron Price talk today about the importance of Teamwork, and what it takes for leaders to develop this skill. Ron details the elements of a well-functioning team, and the difference
Presentation Skills: The Ability to Reach Everyone
In this short video Ron Feher, owner of WhiteRock Business Solutions, gives you tools to evaluate your Presentation ability, and actions to take today to improve this leadership skill.