Empathy

Definition: Identifying with and caring about others.

Empathetic leaders are able to experience a situation the way another person experiences it. Demonstrating empathy is a key tenant of leading others because empathy builds trust and leads to a deeper understanding. A person who exhibits empathy is able to effectively deal with difficult issues and create solutions that many people can support. In this section you will learn techniques for managing interpersonal relationships, such as setting your own biases aside to truly hear another person.

Join our community to learn more about empathy, and to access resources and activities to help you along the way.

Empathy: The Platform for Which Engagement Happens

In this short video Jay Steven Levin, certified EQ Coach, Behavioral Analyst and Mediatorc, speaks to us about the characteristics of leaders that naturally possess empathy and how to determine your capacity for empathy.

Premium Article

What Matters More for Leaders? Charisma or Character.

By Andy Johnson • 3 min read

This is an election year. For many Americans, the two remaining presidential choices share a perceived concern that looms large related to personal character,

Why Visionary CEOs Never Have Visionary Successors

Microsoft entered the 21st century as the dominant software provider for anyone who interacted with a computing device. Sixteen years later, that dominance is l

Don’t Let Power Corrupt You

By Datcher Keltner • 11 min read

In the behavioral research I’ve conducted over the past 20 years, I’ve uncovered a disturbing pattern: While people usually gain power through traits and ac

Enhancing Managerial Prowess in a Whole New World

• 16 min

Our guest is Dr. Ranjit Nair, who is a leadership, people, and talent management expert; author; and executive coach with Price Associates.

Learn the Greatest Leadership Skill of All

By Dr. Ranjit Nair • 4 min read

Decision-making? Persuading others? Coaching? Being creative? Developing others? None of these great and essential leadership competencies or skills can come cl

TCL Video Series: Empathy with Ranjit Nair

In this short video, TCL faculty member Ranjit Nair talks about how to empathize with someone else while being non judgmental.

The Importance of Developing Empathy as a Leader

By Andy Johnson • 6 min read

Because empathy is one of the best indicators of the quality of your relationships, it is the key to your connection with others.

TCL Video Series: Empathy with Andy Johnson

In this short video, Andy Johnson talks about how mastering this leadership skill will allow today's leaders to operate on an entirely different level, especially with millennials.

Give and Take

Book Suggestion: Give and Take by Adam Grant

Empathy and Social Radical Change

Empathy and Social Radical Change

Signs of a Leader's Empathy Deficit Disorder

Daniel Goldman’s blog on LinkedIn, Nov 25, 2013 Think of two people who work in your organization: one a level or two below you, and the other a level abov